Investigation and Mediation Services
Human Resources investigations are a critical component of effective HR management. They provide a structured, impartial, and legally compliant process to address serious workplace issues such as misconduct, harassment, discrimination, and policy violations. By conducting our investigation and mediation services we help protect your organisation from potential legal risks while ensuring fairness for all employees involved.
%
of businesses see faster resolution times when outsourcing HR investigations
%
Of organisations report improved employee trust and morale after outsourcing HR investigations and mediation
%
reduction in internal bias can be achieved by outsourcing HR investigations, ensuring an impartial and fair process
At Handover HR and R, we offer comprehensive investigations and mediation services designed to address sensitive workplace matters with professionalism and precision. Our approach ensures that conflicts such as employee grievances, inter-team disputes, and policy violations are handled with a thorough, impartial review. Each case is carefully examined from multiple perspectives, allowing us to provide tailored solutions that not only resolve the issue but also maintain fairness and confidentiality.
As a neutral third party, we help organisations navigate complex situations swiftly while protecting the rights of everyone involved. Our expert mediation services are designed to foster open dialogue between parties, paving the way for constructive conversations that restore relationships and reduce tension. Whether it’s diffusing a potential conflict or managing a more complex dispute, our team facilitates a process that encourages collaboration and mutual understanding. By preventing escalations and promoting transparency, we support organisations in maintaining a harmonious and productive workplace.
To gain a clearer understanding of workplace dynamics and uncover potential areas of concern before they develop, explore our employee engagement survey services. This valuable tool helps organisations foster a positive and proactive work environment, supporting long-term success.
Legal Compliance Guaranteed
Efficient and Timely Resolutions
Confidentiality and Sensitivity
Impartial and Thorough Investigations
Common Questions
Find answers to the most frequently asked questions about our investigations and mediations services.
What types of issues can Handover HR and R help with?
Our team can provide thorough and unbiased assistance in investigating and resolving a range of issues, which include but are not limited to:
-
Workplace harassment (sexual, verbal, physical)
-
Discrimination (based on race, gender, age, etc.)
-
Workplace bullying
-
Misconduct or policy violations
-
Ethical violations
-
Disputes between colleagues or with management
Will I be updated throughout the investigation?
Yes, we strive to keep all parties informed. While specific details may not be shared due to confidentiality, we will provide updates on the general progress of the investigation and its expected timeline.
What happens after the investigation is complete?
Following the conclusion of an investigation, Handover HR and R will:
-
Share the findings with relevant stakeholders.
-
Recommend actions such as training, disciplinary measures, or policy changes, depending on the outcome.
-
Assist in the creation and implementation of a resolution plan.
What are the benefits of using Handover HR and R’s Investigation and Mediation services?
Our investigation and mediation services offer and range of benefits for organisations, including:
-
Faster resolution of disputes without formal proceedings.
-
Reduced workplace tension and improved relationships.
-
Cost-effective solutions compared to litigation or prolonged investigations.
-
A confidential and neutral environment for open dialogue.
-
Fostering a positive, productive work environment.
Can Handover HR and R provide services for a remote or multi-location workforce?
Yes, our services can be tailored to your needs. We offer our HR investigation and mediation services both on-site and remotely. We have experience working with organisations that operate across multiple locations, and we adapt our methods to suit remote teams using secure, confidential virtual platforms.